Mum and disabled daughter abandoned at Stansted Airport

A mum has revealed the ‘distressing’ ordeal she suffered at Stansted Airport after being forced to sit her four-year-old daughter who has cerebral palsy on the tarmac due to the lack of disability assistance from airport staff.

It comes as a study by the Data Investigations Unit at the Oxford Mail’s parent company Newsquest found more than 700 people with disabilities or reduced mobility were left stranded at airports across the UK between 2015 and 2018 due to errors and failures with assistance services.

Staff shortages, connection times, gate changes and system errors were blamed for passengers being forgotten, stranded and missing flights, despite booking assistance.

Read the rest in The Herald.

Teenager with cerebral palsy dumped from Broome flight after staff could not help carer to lift him

Virgin Australia says it is investigating how and why a wheelchair-bound Kimberley teenager was dumped from one of its flights to Perth.

Sixteen-year-old Anthony, who has cerebral palsy, was due to travel from Broome to Perth for a medical appointment on July 22.

But when Anthony and his carer Heather Hansen arrived at Broome Airport, Virgin staff said they had not received notice of his special requirements and would not be able to assist with getting him on the aircraft.

Read the rest on ABC.