Mum and disabled daughter abandoned at Stansted Airport

A mum has revealed the ‘distressing’ ordeal she suffered at Stansted Airport after being forced to sit her four-year-old daughter who has cerebral palsy on the tarmac due to the lack of disability assistance from airport staff.

It comes as a study by the Data Investigations Unit at the Oxford Mail’s parent company Newsquest found more than 700 people with disabilities or reduced mobility were left stranded at airports across the UK between 2015 and 2018 due to errors and failures with assistance services.

Staff shortages, connection times, gate changes and system errors were blamed for passengers being forgotten, stranded and missing flights, despite booking assistance.

Read the rest in The Herald.

Perth deafblind woman refused boarding Jetstar flight says airline discriminated against her

As airline horror stories go, Vanessa Vlajkovic has a more devastating one than most: being refused boarding a flight because she was travelling alone.

The 21-year-old journalism student had booked a flight from Perth to Adelaide on Thursday evening for a short holiday.

It was meant to be her first unaccompanied flight as Ms Vlajkovic, who is deafblind, usually travels with a support person.

“I called [Jetstar] twice and had a discussion with some staff to make sure that they knew I had a disability, to make sure that they knew I had special needs,” Ms Vlajkovic told the ABC through an interpreter.

“What they said at the time was ‘Yeah, all good, that’s fine’.”

Read the rest on ABC.net.au

‘Wheelchair rule’ aims to foster friendlier skies for travelers with disabilities

Stakeholders, including the airline trade group Airlines for America (A4A), are trying to find ways to transport wheelchairs more safely. “There is an ongoing effort by A4A and our member airlines, together with disability groups and wheelchair manufacturers, to address the most efficient and safe handling and storage guidelines to reduce the number of wheelchairs damaged in air travel,” A4A spokeswoman Alison McAfee said via email.

They are working on a checklist for dimensional, performance and instructional information for assistive technologies; procedures and training for how to handle them; and labeling and design specifications to help manufacturers create devices that are better suited for air travel. McAfee said the organization aims to have the checklist completed by the end of 2019.

Read the full “Wheelchair Rule” story on The Washington Post.

UK video shows the process of preparing for a flight

The Queen Elizabeth Foundation for Disabled People has produced a video to show the process of flying with a disability, from the planning stages to disembarkation. I think it’s safe to say that the video leaves out and understates a few steps. I.e., the dehydration protocols that disabled people put themselves through are glossed over as “consult with your continence advisor”, and there is absolutely no mention of what to do if you are injured in transport or find your mobility equipment broken upon arrival. Pro tip: don’t leave the airport without filling out the claim form, and don’t believe them if they tell you your equipment is not covered.

Independence HS football coach says airline didn’t accommodate his disability

Tyler Schilhabel, Independence High School Football coach of Bakersfield, California, is calling foul on United Airlines for not doing enough to accommodate his paralysis during recent flights.

On Facebook, Schilhabel says he and his wife flew to the Dominican Republic for their honeymoon. He says the plane had no ramp or elevator to help him off the plane and his chair was too big. He had to scoot down the aisle floor and essentially hopped down the stairs to get to his wheelchair.